Vara support
A little help,
whenever you need it.
Questions about the app, your account, or a purchase? We’re here to help you find your next step.
Let’s get it sorted.
Send a note about what’s happening, and include the email you use for Vara.
Email supportOr write to yolanda@drawdownbrand.com
A few quick answers.
How do I restore my purchases?
In Vara, open Settings and choose Restore purchases under Subscription. Make sure you’re signed in to the Apple Account you used for your purchase.
How do I manage my subscription?
In Vara, open Settings → Manage access. You can also manage or cancel an Apple subscription in your iPhone’s Settings → your name → Subscriptions → Vara.
How do I delete my account?
In Vara, open Settings and choose Delete account. Follow the confirmation to delete your account and its associated data. Deleting your account does not cancel your subscription; cancel it separately first if you have one.
Something isn’t working. What should I include?
Tell us what happened, what you expected, your iPhone model, and the Vara version shown at the bottom of Settings. A screenshot can help. Please leave out passwords, payment details, and private medical information.
Can you help with my exercise prescription?
Your clinician is the right person for questions about your prescription, symptoms, or changes to your exercises. Vara support can help with the app and your account.